Terms of Service - przetarg.eu

version 3.2 · effective 7 September 2026 · wersja polska

§1. Service Provider

The service is provided by Marcin Kisieliński, conducting business as MADD Marcin Kisieliński (brands MADD / DomaAI / przetarg.eu / spacerent.pl), service address: ul. Kajki 10-12, 10-547 Olsztyn, Poland, VAT ID (NIP) 7422297084, REGON 545106682. Contact: kontakt@przetarg.eu (also for complaints and withdrawal notices).

§2. Definitions

• Service - the przetarg.eu website together with the user panel available after logging in, and the Mobile App.
• Mobile App - the przetarg.eu application for iOS, distributed via the App Store, giving access to the same account and the same data as the web panel. The App is free of charge and does not sell any digital content or services.
• Team - the owner of an account on a Plan that allows it, together with the people they invite (Members) with the role of "viewer" or "bid handling".
• Digital Service - a digital service within the meaning of the Polish Consumer Rights Act of 30 May 2014, provided electronically: notice monitoring, AI analyses, document generator, bid pipeline, AI Assistant.
• Consumer - a natural person concluding a contract not directly related to their business or professional activity.
• Entrepreneur with consumer rights (PNPK) - a natural person running a business who concludes a contract directly related to that business, where the contract is not of a professional character for them. Provisions concerning Consumers, including withdrawal and complaints, apply accordingly.
• Plan - a subscription variant (Free, Starter, Plus, Pro) with limits described in the pricing.

§3. Technical requirements and rules of use

• Using the Service requires a device with an up-to-date web browser (Chrome, Safari, Firefox, Edge), JavaScript enabled, internet access and an active e-mail address.
• Using the Mobile App requires an iPhone running the iOS version stated on the App Store product page and a przetarg.eu account. The App and the web panel operate on the same account and the same data.
• Providing unlawful content, attempting to breach security, scraping the panel and actions disrupting the Service are prohibited.
• The Provider applies security measures including TLS encryption, optional two-factor authentication (2FA) and EU hosting.

§4. Scope of the service

przetarg.eu is a tool for public-procurement contractors, comprising:

• monitoring of public procurement notices from the sources listed in §10 - for Poland and for the other countries publishing in TED (you select countries in the monitor settings),
• AI analysis of notices (fit-score, brief with requirements and risks),
• a generator of draft bid documents with PDF export and e-mail delivery,
• a bid pipeline with alerts about changes in tracked proceedings (deadlines, documentation, awards) and an award-outcome summary,
• AI analysis of tender documentation (SWZ) and document editing by an AI model team (Multi-Agent),
• a notice map, pricing tools, market statistics and the AI Assistant (chat),
• a deadline calendar with calendar subscription (ICS feed for Outlook, Google Calendar or iOS),
• team accounts on Plans that allow it (§5) and access to the account through the Mobile App,
• available without an account: the public Contractor and buyer database (award statistics from BZP) and the free "Check NIP" tool.

The current, binding scope of features and limits per Plan is described in the pricing. The "Roadmap" section on the homepage is for information only and does not constitute a commitment to deliver the announced features.

§5. Account

Using the panel requires a przetarg.eu account, created upon registration. przetarg.eu and DomaAI are separate products - the account, plan and payments are independent, even with the same e-mail address or Apple account; an account created in one service does not grant access to the other. The contract for the free Plan is concluded upon registration, for an indefinite period; it can be terminated at any time by deleting the account in the settings.

Team accounts. The owner of an account on a Plan that allows it may invite other people to a team, granting them the role of "viewer" or "bid handling". The data remains the account owner data - a Member receives no monitors, limits or Plan of their own, and the owner may revoke access at any time. One account may belong to one team; a person working for two companies creates two accounts. The owner is responsible for whom they share data with and ensures those people are authorised to see it.

§6. Plans, payments and trial period

• Where you buy. Purchasing and changing a Plan happens exclusively on the przetarg.eu website, through Stripe Checkout. The Mobile App does not sell subscriptions or any digital content - it gives access to a Plan purchased on the website and to the free Free Plan. Apple is not a party to the contract for the Digital Service, does not process payments for przetarg.eu and does not handle complaints or refunds relating to it - for those matters write to kontakt@przetarg.eu.
• Prices in the pricing are quoted in Polish zloty, per month, net and gross (including 23% VAT); the amount payable is the gross price. Prices apply to the selected billing period.
• The subscription is monthly or annual - you choose the billing period at purchase - and renews automatically for another identical period until cancelled. In the annual variant the fee is charged upfront for the whole year and equals 10 months (2 months free), while access is granted for 12 months. Payments are handled by Stripe. A VAT invoice is sent automatically by e-mail after each payment.
• Trial period without a card (Plus Plan to start): every newly created Account automatically receives, on its first visit to the panel, 14 days of the Plus Plan free of charge - without providing a payment card and without concluding a contract for a paid Plan. After 14 days the Account moves to the Free Plan; data, monitors and history remain on the Account, and the limits change to those of the Free Plan. This trial is available once per Account and per company (the same tax ID), is not available to Accounts that have ever had a paid Plan, and is not combined with the purchase trial described below. It creates no payment obligation - there is nothing to cancel. The Service Provider may change the length, the Plan or the availability of this trial for Accounts created in the future; this does not affect trials already granted.
• Trial period at purchase (with a card): the first purchase of a paid Plan includes a 7-day free trial. A payment card is required at its start; the first charge occurs only after the trial ends, of which the user is informed before concluding the contract. Cancelling during the trial (Settings → Billing → Manage subscription) means no charge whatsoever. The trial is available once per account.
• The subscription can be cancelled at any time; access lasts until the end of the paid period. Cancellation requires no notice period or reason.
• We give at least 14 days' e-mail notice of price changes or material reductions of a Plan's scope; the change takes effect from the next billing period, and the user may cancel free of charge before that date.
• The przetarg.eu subscription is independent of DomaAI plans.

§7. Right of withdrawal (Consumer and PNPK)

• A Consumer and a PNPK may withdraw from a paid Plan contract within 14 days of its conclusion, without giving a reason - an unambiguous statement suffices (e-mail to kontakt@przetarg.eu). The model form below may be used but is not obligatory.
• By starting to use a paid Plan (including the trial) the user requests that the service begin before the withdrawal period expires and consents to this - this information is presented at payment (Stripe Checkout) and we confirm it by e-mail (durable medium).
• Consequence of requesting an immediate start. Because we begin providing the service immediately at your request, if you withdraw you are obliged to pay for what was provided up to the moment of withdrawal (Art. 35 of the Polish Consumer Rights Act). The amount is calculated in proportion to the scope of performance, based on the price agreed in the contract. We inform you of this before the contract is concluded - in the payment summary and in the confirmation e-mail (Art. 12(1)(11) of that Act).
• How we settle a withdrawal. We refund the payment collected less the amount due for the days of paid use: the number of days from the start of the paid period (that is, from the end of the trial) until the day of withdrawal, multiplied by the daily part of the price of the selected billing period. The refund is made within 14 days of receiving the statement, using the same payment method. If the card has not yet been charged at the moment of withdrawal (trial period) - nothing is collected and there is nothing to refund.
• Example. The Plus plan (PLN 199 per month) purchased on 1 March with a 7-day trial: first charge on 8 March, withdrawal on 14 March. For 6 days of paid use the amount due is 6/30 × PLN 199 = PLN 39.80, and we refund PLN 159.20.
• When you pay nothing. You bear no cost for the period of use if you did not request that the service begin before the withdrawal deadline, or if we failed to inform you about the right of withdrawal (Art. 36 of the Polish Consumer Rights Act). In that case the refund covers the entire payment collected.
• The right of withdrawal does not expire despite the service having started: the service is continuous and is not "fully performed" before the end of the billing period.
• Model withdrawal form: "To: MADD Marcin Kisieliński, ul. Kajki 10-12, 10-547 Olsztyn, kontakt@przetarg.eu. I hereby give notice of my withdrawal from the contract for the przetarg.eu service (plan: ……). Date of conclusion: ……. Name / company: ……. Account e-mail: ……. Date: …….".

§8. Conformity of the service and complaints

• The Provider is liable to Consumers and PNPK for the conformity of the digital service with the contract under Chapter 5b of the Consumer Rights Act. In case of non-conformity the user may demand that conformity be restored, and where this is impossible or excessively difficult - submit a statement on price reduction or withdraw from the contract.
• Complaints: kontakt@przetarg.eu (describe the issue and give the account e-mail). We respond within 14 days on a durable medium (e-mail).
• Planned maintenance windows are announced in advance; failures are remedied without undue delay.

§9. AI content - disclaimers and transparency

• Fit-scores, briefs, generator documents and AI Assistant replies are generated by artificial intelligence systems and are for information and assistance only. They may contain errors.
• Pursuant to Article 50 of Regulation (EU) 2024/1689 (AI Act) we state unambiguously: the AI Assistant is an AI-based chatbot - the conversation is not with a human, which is marked in the interface. AI-generated content is marked as originating from AI inside the Service, and documents exported to PDF carry that marking outside the Service as well: in the footer of every page ("Draft prepared with AI assistance - requires verification", in Polish) and in the file metadata, which is machine-readable.
• AI content does not constitute legal advice or a guarantee of the outcome of any proceedings. Key requirements must be verified in the tender documentation (SWZ) of the contracting authority.
• Document drafts require completion and verification by the user; signing and submitting a bid takes place exclusively on the contracting authority's purchasing platform.
• Document editing in "My files" is performed by an AI model team (Multi-Agent: instruction analysis followed by editing). The result is AI-generated content - it requires user review before saving and use.

§10. Notice data and the public market database

Notices come from public, official sources: the e-Zamówienia API (Polish Public Procurement Bulletin, BZP), TED (Supplement to the Official Journal of the European Union), the Baza Konkurencyjności database and the public interfaces of procurement platforms used by contracting authorities (including eB2B and platformazakupowa.pl). The Provider strives to keep data current but is not liable for delays or errors on the sources side. The notice at the contracting authority is always authoritative.

Re-use of TED data. TED notices are retrieved through the public TED Search API and re-used under the TED legal notice and Commission Decision 2011/833/EU on the re-use of Commission documents: with acknowledgement of the source and without distorting the content. Every TED notice carries a source acknowledgement ("Source: TED - Supplement to the Official Journal of the EU, ted.europa.eu, © European Union"). The European Union institutions are not liable for the consequences of such re-use. We retrieve data at a rate limited on our side and we honour throttling signals sent by the source.

The public Contractor and buyer database and the "Check NIP" tool present public information on awarded public contracts (Art. 18 and 74 of the Public Procurement Law) in aggregated form, as published in BZP, covering up to the last 24 months. This data is for information only - it does not constitute an assessment of any entity's reliability or capacity; values of multi-lot awards and consortia refer to entire proceedings. Corrections and objections to processing (sole proprietors): kontakt@przetarg.eu - see Privacy Policy, section 4c.

§11. Limits and fair use

Plans differ in the number of monitors, scan frequency and daily limits of AI analyses and Assistant messages. The "Check NIP" tool is rate-limited per IP address. Actions burdening the infrastructure beyond normal use (automation, bulk downloading of Service content - including the public market database - other than search-engine indexing, panel scraping, account sharing) are prohibited.

§12. Liability

• The Provider is not liable for business decisions taken on the basis of AI content or for the outcome of procurement proceedings.
• Towards users who are neither Consumers nor PNPK, the Provider's liability is limited to wilful misconduct and to the amount of fees paid by the user in the last 12 months; liability for lost profits is excluded.
• The above limitations do not apply to Consumers or PNPK - their rights are governed by generally applicable law.

§13. Personal data

Data processing is described in the przetarg.eu Privacy Policy and the DomaAI Privacy Policy.

§14. Out-of-court dispute resolution

A Consumer may use free assistance of, among others, municipal (district) consumer ombudsmen or consumer organisations; information: uokik.gov.pl. The EU Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 and is no longer available.

§15. Amendments

We announce amendments in the panel or by e-mail at least 14 days in advance, unless the change results from law or concerns new, optional features. A user who does not accept the amendments may terminate the contract (cancel the subscription / delete the account) before they take effect, at no cost; amendments do not apply retroactively to a paid period. Version 1.0 was effective 2-3 August 2026, version 2.1 from 7 to 12 August 2026, version 2.2 from 13 to 26 August 2026. Version 2.2 corrected §5: a przetarg.eu account is separate from a DomaAI account. Version 3.0 (27 August 2026) covers the Mobile App for iOS (§2, §3, §6 and the new §16 with the terms required by the App Store), team accounts (§5), the full list of notice sources together with the rules for re-using TED data (§10), the ICS calendar within the scope of the service (§4) and a clarification of how AI content is marked in exported documents (§9). The changes are clarifying and expanding in nature - they do not limit user rights or the scope of the Plans. They concern new, optional features (the Mobile App, teams, the calendar) and clarifications of the description - under the exception in the first sentence of this paragraph they take effect on the date of publication. If you nevertheless do not accept the new wording, you may cancel the subscription or delete the account at any time at no extra cost. Version 3.1 (27 August 2026) amends §7: a withdrawal is settled under Art. 35 of the Polish Consumer Rights Act, that is with payment for the period of use up to the day of withdrawal rather than a full refund - together with the information required by Art. 12(1)(11) of that Act and a worked example. The new wording applies to contracts concluded from 27 August 2026; contracts concluded earlier remain governed by §7 in the wording of version 3.0, that is a refund of the entire payment collected. Version 3.1 was in force from 27 August 2026 to 6 September 2026. Version 3.2 (7 September 2026) adds to §6 a free 14-day Plus Plan trial without a card for newly created Accounts (granted automatically, without a contract for a paid Plan) and clarifies that the pricing shows net and gross prices, the gross price being the amount payable. The change introduces a new, optional benefit and does not limit users' rights or the scope of the Plans - under the exception in the first sentence it applies from the date of publication.

§16. Mobile App - terms required by the App Store

The following provisions apply solely to the Mobile App downloaded from the App Store and follow from that platform rules. They do not limit any Consumer or PNPK rights arising from mandatory provisions of law.

• The licence for the Mobile App is concluded between you and the Provider only. Apple is not a party to it and is not responsible for the App or its content.
• The licence is non-exclusive, non-transferable and limited to using the App on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service.
• Apple has no obligation to furnish any maintenance or support services for the App. Support and reports: kontakt@przetarg.eu.
• The App is free of charge. Should it fail to conform to any applicable warranty, you may notify Apple and Apple will refund any purchase price for the App; to the maximum extent permitted by law, Apple has no other warranty obligation, and the Provider liability is governed by §8 and §12.
• Claims relating to the App - including product liability, legal compliance, consumer protection and data protection claims - are the responsibility of the Provider, not Apple. The same applies to third-party claims that the App infringes intellectual property rights.
• By using the App you represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not listed on any U.S. Government list of prohibited or restricted parties - this is an App Store requirement.
• Apple and its subsidiaries are third-party beneficiaries of this paragraph and may enforce its provisions against you.

§17. Final provisions

Polish law applies, provided that this choice does not deprive a Consumer of protection granted by provisions that cannot be excluded by contract. Should any provision prove invalid, the remainder stays in force. For disputes with users who are not Consumers/PNPK the court competent for the Provider's seat has jurisdiction.